The GHRRA Complaint Handling Officer is the Deputy Chief Executive.

The Complaint Handling Officer can be contacted as follows:

Mail: PO Box 358, Bankstown NSW 1885 (please place correspondence in sealed envelope marked ‘Private and Confidential’)

Email: issues@ghrra.nsw.gov.au

Telephone: (02) 9722 6600

Facsimile: (02) 9722 6690

The Complaint Handling Officer will review and investigate the complaint or, in certain cases, refer to complaint to an external body, as appropriate. Results of the review or investigation will be communicated to the complainant.

Download -GHRRA External complaint Handling Policy